Terms and conditions

Who you are dealing with

90 Days is operated by Henk Oelofse, trading as 90 Days, based in South Africa. You can reach us at hoelofse11@gmail.com. In these terms, "we", "us" and "our" mean Henk Oelofse, and "you" means the person using the app.

Who takes your payment

We use PayPal to take payments. PayPal handles the payment step, and your receipt comes from your PayPal account. Billing questions, cancellations and returns come to us at hoelofse11@gmail.com. PayPal's own user agreement also applies to the payment itself.

Accepting these terms

By creating an account or continuing to use 90 Days you agree to these terms. You must be 18 or older, and the details you give us must be accurate and kept up to date. We aim to keep the app available, but we cannot promise it will be uninterrupted or free of errors, and we may change or withdraw features.

What 90 Days provides

90 Days is a hosted, self-guided wellbeing service for adults. The free service includes the fixed 90-day program, manual check-ins, urge tools, progress tracking and peer support. Plus adds the features listed on the public pricing page. Access is delivered online immediately after sign-up or successful purchase; nothing is shipped.

The service supports reflection and behaviour change, but it is not medical care, psychotherapy, diagnosis, or an emergency service. You remain responsible for your choices and for seeking qualified help when you need it.

The subscription

90 Days Plus: 3 days free, then $15/month. If you cancel during the trial you pay nothing. After the trial the subscription renews automatically every month until you cancel. You can cancel at any time from the Plus screen in the app, which opens your PayPal account's automatic payments page. Cancelling stops future charges; your access continues until the end of the period you have already paid for. Prices are in US dollars and may change with at least 30 days' notice before your next renewal.

A valid payment method is required to begin the trial. Unless you cancel before the trial ends, PayPal charges your saved payment method $15 and starts the first monthly billing period. Each renewal is charged monthly until cancellation. PayPal shows the amount and renewal date before you confirm the subscription.

Your account

Your account is personal to you. Keep your credentials confidential, notify us if you suspect unauthorised access, and do not let another person use your account. You are responsible for activity under it unless that activity resulted from our failure to use reasonable security. You may not create an account using false or misleading details.

Refunds

We offer a 30-day refund on Plus payments. The full terms are on our refund policy page.

Acceptable use

90 Days includes community rooms and one-to-one chats with other people. When you use them you agree not to:

• post graphic or explicit material, links to it, or anything illegal;
• harass, threaten, shame or attempt to identify another member;
• advertise, recruit, sell, or post spam;
• present yourself as a doctor, therapist or crisis service, or give medical advice;
• share another person's private information;
• use automated means to access, copy or scrape the app, or attempt to break its security.
• upload malware, probe vulnerabilities, interfere with availability, or evade limits;
• infringe copyright, trade marks or any other person's intellectual property rights;
• use the service for fraud, impersonation, or any unlawful purpose.

90 Days is a self-help tool. It is not medical treatment, therapy, or a crisis service. If you are in danger or thinking about harming yourself, contact your local emergency number or a crisis line.

Your account and your content

You are responsible for keeping your login details safe and for what is posted from your account. You keep ownership of what you write. You give us permission to store and display it as needed to run the app, including showing your posts to other members in the rooms you post to. You may delete your posts at any time.

That permission is non-exclusive, worldwide and limited to hosting, processing, moderating, backing up and displaying your content to operate and protect the service. It ends when the content is deleted, except for temporary backups or records we must keep by law. You confirm that you have the right to submit what you post.

Suspension and closing accounts

We may remove content, suspend an account, or close it if these terms are broken, if someone puts others at risk, or if required by law. Where it is reasonable to do so we will tell you why. If we close your account without cause, we refund the unused part of your current billing period. You can stop using 90 Days and close your account at any time by writing to hoelofse11@gmail.com.

We may also suspend access for non-payment, suspected fraud, a security risk, material breach, or repeated serious community violations. Closing an account does not cancel a Plus subscription automatically when closed by support. The in-app deletion control first cancels active Plus billing and only then deletes the account. Where possible, you should export anything you want to keep before account deletion.

Our software

The app, its design, text, exercises and code stay ours. You get a personal, non-exclusive, non-transferable right to use them while your account is open. You may not copy, resell, rent out, or reverse engineer the app.

Limits

The app is provided as it is. We do not promise a particular outcome for your recovery, and we are not liable for indirect or consequential loss. Nothing here limits rights you have under consumer law that cannot be limited.

To the fullest extent permitted by law, implied warranties of merchantability, fitness for a particular purpose and non-infringement are excluded. Our total liability arising from the paid service is limited to the fees you paid for Plus in the 12 months before the event giving rise to the claim. We are not liable for lost profits, lost opportunity, indirect loss, or loss caused by events outside our reasonable control. These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or any liability the law does not allow us to limit.

Responsibility for claims

To the extent permitted by law, you will reimburse reasonable losses and costs caused by your unlawful use of the service, your infringement of another person's rights, or content you submit in breach of these terms. We will give you reasonable notice of such a claim and allow you to participate in its defence.

Changes to the service

We may improve, replace or discontinue parts of the service. We will give reasonable notice when a material change reduces a paid feature. We may temporarily interrupt the service for maintenance, safety, legal compliance, or events beyond our reasonable control, including network failures and acts of government.

Changes and law

We may update these terms; the date at the top shows when. Material changes to the subscription will be sent to your email address. These terms are governed by the laws of South Africa. The courts of South Africa have jurisdiction, without taking away any consumer right to bring a claim elsewhere where mandatory law allows it. If one provision cannot be enforced, the rest remain effective. We may transfer this agreement as part of a sale or reorganisation; you may not transfer it without our written consent. Questions or formal notices may be sent to hoelofse11@gmail.com.