Refund policy

The short version

If 90 Days Plus is not right for you, write to us within 30 days of the payment and we refund it in full. You do not have to explain why.

The Plus trial

Plus starts with 3 days free, then $15/month. Nothing is charged during the trial, so there is no payment and nothing to refund.

How to ask

Email hoelofse11@gmail.com from the address you used to pay, or ask PayPal about the payment from your PayPal account. Tell us the date of the payment. We reply within 3 working days.

Include the email address used at checkout and, if available, the PayPal receipt number. Do not send card details. A request made within the refund window is not conditional on usage levels, a minimum number of sessions, or giving a reason.

How the money comes back

Refunds go back to your original payment method through PayPal. Once approved, banks usually show the money within 5 to 10 working days. Refunds are made in the currency you paid in.

We confirm the decision once PayPal has sent the money back. Currency conversion or bank timing can affect the amount and date shown on your statement. We do not charge a refund fee.

What happens to your access

When a payment is refunded, the Plus features switch off and your subscription is cancelled, so nothing further is charged. Your streak, your program and everything you have written stay in the app. Those parts are free and are not affected.

Renewals and older payments

Each monthly payment has its own 30-day window. If a renewal took you by surprise, tell us and we will refund that renewal within the window. Payments older than 30 days can still be raised with us. We look at them case by case, and we will always cancel the subscription so it does not charge again.

Duplicate and unauthorised charges

Contact us or PayPal promptly if you see a duplicate charge, an amount different from the checkout total, or a payment you did not authorise. We will investigate with PayPal and correct confirmed billing errors. This is separate from, and does not reduce, the 30-day change-of-mind refund right above.

Your legal rights

This policy adds to any mandatory consumer rights that apply where you live. If local law gives you a longer cancellation or refund right, that right continues to apply. PayPal's own user agreement also covers the payment step.

One plan only

90 Days Plus is the only thing we sell. There are no one-off purchases, add-ons or paid extras, so this policy covers every payment you can make.

Chargebacks

Please write to us first. A refund is faster than a bank dispute. Contact details are above, and the wider terms are on the terms page. This policy is offered by Henk Oelofse and does not affect your statutory rights.